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Located in the Main Terminal, (703) 661-2960.
Located behind security checkpoints. Please refer to posted times in each area. (703) 661-8200.
For assistance, call (703) 661-6899 or (703) 661-2970.
Nearby hotels that provide free shuttle transportation to and from the Airport are listed at the Hotel Phone Centers located on the Lower Level of the Main Terminal adjacent to the Baggage Claim areas. The Dulles Marriott Hotel is located at the Airport. Washington Flyer Magazine also offers hotel information as does the Home Page for this Airport.
Luggage carts are available at no charge within the International Arrivals Building (IAB).
Paging for the Main Terminal only is available ar the Travelers Aid Desk, (703) 661-8636, or Foreign Visitors Information Desk, (703) 661-6732. Courtesy paging phones are available in the Midfield Concourses. This service can also be arranged by contacting the airline on which the passenger is arriving or departing.
Skycap services are available curbside and throughout the Airport. Skycap call buttons are located just inside the Main Terminal at the entrances on the Lower Level.
Located in the Main Terminal, (703) 661-8636, TDD (703) 260-0175.
A full-service bank along with credit card and Automated Teller Machines are located in the Main Terminal. The bank is located on the Lower Level; hours are 9 a.m. to 3 p.m., Monday through Friday. (703) 661-8861 or (703) 471-7498. Foreign currency exchange is available in the International Arrivals Building, the Upper Level of the Main Terminal and in the Midfield Concourses.
The barber shop is located on the Upper Level, East End of the Main Terminal. Hours are 9 a.m. to 6 p.m., Monday through Friday. Shoeshine stands are also located in the Midfield Concourses.
Business Service Centers are located on the East End, Upper Level of the Main Terminal providing foreign currency exchange, insurance, facsimile and photocopying equipment, notary public and other services. Hours are 6 a.m. to 10 p.m. daily.
Familiar name eateries are located throughout the Main Terminal and Midfield Concourses. Current and soon-to-be completed eateries offer a wide variety of foods and many choices. Dining areas are open from 6 a.m. to 10 p.m. daily.
A wide variety of stores are available for your shopping pleasure. They include bookstores, a candy shop, gift boutiques, newsstands and other specialty shops.
Mailboxes and stamp vending machines are located in all terminal. A 24-hour, self-service U.S. Postal Service facility is located on the Lower level, West End of the Main Terminal.
Video game areas are located in the Main and Midfield Concourses.
Washington Dulles has attained third place ranking (tied with Los Angeles International Airport) for the nation's airport transatlantic departures. Washington Dulles offers the traveling public 129 weekly transatlantic departures to 16 destinations. New international services introduced in 1994 included nonstop service by USAfrica Airways to Cape Verde with continuing same-plane service to Johannesburg and Cape Town, South Africa; same-plane service to Kiev, Ukraine via Shannon, Ireland inaugurated by Air Ukraine; and triple daily nonstop flights to Toronto inaugurated by Canadian Regional Airlines, an affiliate of Canadian Airlines International.
Domestically, ValuJet chose Washington Dulles as its second hub for low-fare services to a variety of points in the northeast / southeast travel corridor, including Atlanta, Ga., Hartford, Ct., and several points in Florida. United also inaugurated nonstop daily service to be provided by Atlantic Coast.
Domestic and international air freight traffic has averaged an annual growth rate of 18% since 1983.
The ultimate goal of an upcoming Cargo 6 Building and a future Cargo 7 area air freight facilities is to create a cargo framework that provides a full panoply of efficient, reliable and secure air cargo services for shippers and customers throughout the mid Atlantic region of the United States.
The Metropolitan Washington Airports Authority is an independent interstate agency created in 1986 by the Commonwealth of Virginia and the District of Colombia with the consent of the United States Congress. The Commonwealth of Virginia and the District of Colombia enacted legislation that created the Airports Authority for the purpose of operating Washington National and Washington Dulles International Airports.
The Airports Authority is governed by an 11-person Board of Directors whose members are appointed by the Governor of Virginia and Maryland, the Mayor of the District of Colombia and the President of the United States. Day-to-day operations and management to the Authority's more than 1000 employees are the responsibility of the General Manager, who serves as the Chief Executive Officer.
The Airports are self-funding with operational revenues provided by sales from concessions, aircraft landing fees, space rentals and utilities sales. Funding for the Airports Authority's nearly $2 billion Capital Development Program comes primarily from revenue generated through sales of revenue bonds.
The Airports Authority recognizes the critical role that air service plays in our nation's economic well-being, our ability to do business across national and international boundaries and as the tool to expand our cultural and intellectual horizons. We are committed to providing the best possible facilities and services to assist you in reaching your destination.
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